Additional step in some cases. If the "eParakstītājs 3.0" program is not installed on your computer, you will be prompted to download it. Select your operating system from the available options, most likely Windows or macOS, and click "Lejupielādēt". Once the download is complete, usually visible in the top right corner of the browser, open the file you have just downloaded and install the program. After that, close all windows, restart your computer, and start the process again. Once the program is installed, this additional step should no longer be required.